SUPPORT AND OUTREACH SERVICE (SOS)
Our Carer Support Workers provide information and support to Carers throughout North Staffordshire. They are only a phone call away and can help you with any aspect of your caring role. Sometimes just a chat can make you feel so much better, but we are also there when problems arise which need more specialized help.
The Team can provide you with:
- Advocacy
- Emotional Support
- Sign-posting to other services
- Information about Support Groups
- Information about Carers' Assessments.
- Carers' Cafes / Carers' Clinics
- Individual Support - including helping Carers contact with Health and Social Care Professionals
- Benefit Form advice
MEET THE TEAM....
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TRACY HARPER
Hi, I'm Tracy Harper. I work as the Mental Health Carer Support Worker, for the Moorlands and Newcastle area. I am also part of the Low Level Support service, with Peter Shepherd and Claire Bolton. I have worked as a professional Carer and an informal Carer, supporting parents and partner. I have a son who is almost 19 years old and a stroppy cat, Rosie.
I come from the South Yorkshire/Derbyshire/Nottinghamshire area originally, but moved to Stoke on Trent 3 years ago, and have worked at NSCA for 3 years. I come from a nursing background, working with Learning Disabilities, paediatrics, elderly and finally mental health. I am a qualified staff nurse in Mental Health. I have been a nurse for more years than I care to remember.
I run a number of support groups in the North Staffs area, the groups are as follows Working Carers, Men's group, Lymebrook Group and Leek Group. Anyone is welcome to attend these groups, and drop by for a chat.
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PETER SHEPHERD
Hi everyone my name is Peter Shepherd many of you may know me from my days as Chat-line Co-ordinator for the City of Stoke-on-Trent. On the 24th August 2009 I took up a new role as Carers Support Worker in support of our CRASH team, this role involves working with Carers in workshops, support groups and case holding, supporting Carers via telephone calls, home visits and advocating for them in meetings with social workers, health professionals, promoting Carers assessments and other projects provided by North Staffs Carers Association.
Judith who supported me in my previous role as now taken over as Chat-line Co-ordinator for the City of Stoke-on-Trent and I would just like to wish her all the best of luck in her new role.
I now have a new Support Worker, a gentleman named Dave Potts, who joined the association on 7th September 2009. As my Support Worker, Dave has settled in really well and is proving to be in-valuable, it seems as if Dave as been around for ever and we have built up a really good working relationship, we have lots of things in common like supporting Manchester United and similar tastes in music.
If you are a Carer and think that you need some help please contact me on 01782 834836.
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CLAIRE BOLTON
I'm Claire Bolton - I have recently been appointed as Carers Enablement Worker in November 2008.
I come from a very different work background than my current position. However I have already gained a wealth of information and experience, and I'm continuing to learn - fast.
Already in the short time since my appointment I have had extensive training, attended meetings, workshops and various networking events. I have introduced myself to all my carers and where possible visited them in their homes.
I currently have up to 40 cases, covering all age groups. I am always at the end of the phone to offer emotional and practical support, enabling and empowering carers to access services and support groups. I work closely with the CRASH team, who will forward any carers no longer in a crisis situation, but still requiring on going support. As well as promoting the services of North Staffs Carers Association.
I really enjoy my role and already I have met some fantastic inspirational carers, I look forward to meeting many more of you. You will find I'm friendly, upbeat and chatty, so please don't ever feel worried about contacting me. I will help whenever I can and if I can't I generally know a (wo)man who can
North Staffs Carers Association, Unit 2, Burslem Enterprise Centre, Moorland Road, Burslem, Stoke on Trent, Staffs, ST6 1JQ Tel: 01782 834 836 (answerphone out of hours) Fax: 01782 831 610
This web site is supported by funding from Staffordshire County Council and Stoke on Trent City Council.