COVID-19 Update

We are unfortunately back, working from home as of Monday 2nd November 2020

This also means that our Carers Centre has had to shut its doors once again to visitors and groups until 2nd December at the earliest.

All home visits for the foreseeable future will be cancelled and your allocated support worker will be in contact with you as soon as they can.


We will continue to provide support to all Carers and Young Carers across North Staffordshire as best as we can through online and telephone support.

Our duty number is still active five days a week during our office hours 10am - 4pm. However, please be aware that staff will be working from home and calls will be redirected to the designated duty worker for those day. This may mean that your call may not get through straight away as we are limited to one phone line. Should you need to get in touch with a specific department, please tell the duty worker this, leave your name and number with them and they will pass the message on to the relevant team who will then call you back. Please be aware the number will appear withheld as it has been redirected.

We look forward  again to seeing you all very soon.


Take care in these uncertain times.